01. We have provide exchanges service return request to be made within 2 days of delivery
Refunds are only made in terms of exchange goods

If your pin code is not serviceable for return pickup,you may self ship the product to our address

2. In case of any damaged/ defective or missing products in your order kindly reach out to us within 48 hours of delivery. We will not be able to help you if this timeline is exceeded.
In the event of damaged merchandise, share images and details through the provided WhatsApp. W

hen you are opening product courier it is necessary to take a video so that we can see video if defective product is arrived if you are not taken any video and their is deactivate product we can not able to exchange that

03. Misprints and colour differences from website images are not considered damaged products. We only sell handcrafted products and these are all signs of authenticity.

Return Request Process

Visit the WhatsApp, State the return reason and select the item to be returned along with images/ open video in case of any defect/damages.

A return pickup will be initiated for orders within srilanka

Ensure all tags and labels are intact, and the product is unworn.

Order Cancellations :

Incase there is an order cancellation, please do so before it is shipped.

Sale & discounted products are not eligible for any cancellations or refunds

Refunds:

Returns take approximately 3 to 6 working days to reach the company.

If you need a return or exchange we can arrange delivery within 5 – 6 business days No return cash we are need only some goods.